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Elite Support

Our mission is to provide an elite level of support through exceptional customer service, maximised vehicle uptime and a commitment to continuous improvement, as guided by the voice of the customer.

Elite Support Certified Fuso dealers deliver an unmatched and consistent customer experience every time a truck comes in for maintenance or repair.

Our highly skilled Elite Support Dealers devote their expertise to a journey of continuous improvement, consistently refining their practices and operations to improve the customer experience and maximise vehicle uptime.

We firmly believe in the power of rapid diagnosis, consistent communication, and ensuring robust parts availability for our valued customers.

The unwavering commitment of our Elite Support Certified Fuso Dealers to elevate the customer experience will become a testament to our dedication to delivering customer excellence.


Current Dealerships that offer Elite Support services include:

Daimler Trucks Adelaide

Daimler Trucks Albury 

Daimler Trucks Brisbane

Daimler Trucks Dandenong

Daimler Trucks Gold Coast

Daimler Trucks Huntingwood

Daimler Trucks Kempsey

Daimler Trucks Somerton

Daimler Trucks Toowoomba

Daimler Trucks Wagga

Fuso Port Melbourne

RGM Maintenance - Cairns

RGM Maintenance – Darwin

RGM Maintenance - Mackay

RGM Maintenance - Rockhampton

RGM Maintenance - Townsville


With an unwavering commitment to surpassing expectations, our Elite Support Dealer network embraces the pivotal role of maximizing vehicle uptime. We firmly believe in the power of rapid diagnosis, unwavering communication, and ensuring a seamless flow of robust parts for our esteemed customers.


Our technicians receive continual training from the experts at Fuso. We focus on a solid understanding of all vehicle systems and have access to the latest tools to expedite repairs.


Every Fuso dealership proudly displaying the Elite Support certification must diligently meet and exceed over 100 specific criteria across 20 customer service areas. To ensure a relentless pursuit of customer excellence, each dealership is entrusted with the guidance of a dedicated Continuous Improvement Coordinator.


Through the combined experience of our network and close collaboration with our Aftersales team, we understand that by possessing a solid understanding of the Aftersales product and service offerings, our personnel within the Parts department at an Elite Support Certified Dealership can dedicate time to engage with customers, fostering, building, and maintaining rapport while promptly addressing their needs.


We know that when we service your vehicle, we're servicing your business. Elite Support Certified dealers believe in providing quality repairs and timely communication from a friendly and familiar team. Our facilities are designed to minimise downtime and provide a comfortable environment for drivers as we work to get your truck back on the road.

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Express Assessment (Elite Support)

Our commitment to you:

  • Communicate a preliminary diagnosis
  • Check part availability
  • Provide an estimate of cost and repair time

let's talk

Our friendly Fuso dealer team is here to help. Let us help find the right transport solution for your needs.